Your information, handled with care.

Who we are

InfiniView ("we", "us", "our") builds custom virtual tours and AI assistants for businesses across Ireland. We are based in County Mayo and are the data controller responsible for the personal information described in this policy.

If you have any questions about this policy or about your information, you can reach us at infiniviewireland@gmail.com.

What we collect

We only collect information you choose to give us, plus a small amount of standard technical data needed to run the website.

When you use our contact form

• Your name
• Your email address
• The subject of your enquiry (optional)
• The message you send us

When you book a site visit

• Your name and business name
• Your email address and phone number
• Your location or county
• The type of space you have, and any notes you choose to add

Technical information

When you visit the site, our hosting provider automatically processes basic technical data such as your IP address and browser type. This is used only to deliver the website and keep it secure. Our site also loads fonts from Google Fonts; when it does, your IP address is shared with Google in order to display those fonts.

Why we use it, and our legal basis

Under the GDPR we must have a lawful basis for using your information. We rely on the following:

• To respond to your enquiry and prepare a quote — because it is in our legitimate interest, and yours, to answer you and take the steps you've asked for before any contract is agreed.
• To deliver our services — if you become a client, we use your information to carry out the work and manage our agreement with you (performance of a contract).
• To meet our legal obligations — for example, keeping records required for tax and accounting.

We never sell your information, and we never use it for advertising.

Who we share it with

We keep your information to ourselves wherever possible. We only share it with the trusted services that help us run our business, and only the parts they need:

• Web3Forms — delivers the messages you submit through our forms to our inbox.
• Google — we receive your enquiry by email in Gmail, and our website loads Google Fonts.
• Our website hosting and file storage providers — host the website and its assets so the site can be served to you.

These providers act as our processors: they handle your information on our instructions and are not permitted to use it for their own purposes. We do not share your information with anyone else unless we are legally required to.

Sending information outside Europe

Some of the providers above (such as Web3Forms, Google, and our storage provider) may process information on servers outside the European Economic Area, including in the United States. Where that happens, the transfer is protected by appropriate safeguards — such as Standard Contractual Clauses or an adequacy decision (for example, the EU–US Data Privacy Framework) — so your information continues to be protected to European standards.

How long we keep it

We hold onto your information only for as long as we genuinely need it:

• Enquiries that don't go ahead, kept for up to 24 months in case you come back to us, then deleted.
• Client and project records, kept for the duration of our work together and for as long afterwards as we're legally required to keep financial records (generally six years for tax purposes in Ireland).

Your rights

Under data protection law you have the right to:

• Ask for a copy of the information we hold about you
• Ask us to correct anything that's wrong or incomplete
• Ask us to delete your information
• Ask us to restrict or stop using it
• Object to us using it
• Ask us to transfer it to another provider, where that applies

To exercise any of these, just email us at infiniviewireland@gmail.com. We'll respond within one month.

If you're unhappy with how we've handled your information, you have the right to complain to the Irish supervisory authority, the Data Protection Commission: 21 Fitzwilliam Square South, Dublin 2, D02 RD28, or via dataprotection.ie.

How we keep it safe

We take reasonable steps to protect your information against loss, misuse, and unauthorised access. The services we use to handle your data maintain their own security measures, and we limit access to your information to what's necessary to help you.

Children

Our website and services are intended for businesses and the adults who run them. We don't knowingly collect information from children. If you believe a child has provided us with their information, please contact us and we'll remove it.

Changes to this policy

We may update this policy from time to time as our business or the law changes. When we do, we'll revise the "last updated" date at the top of this page. We'd encourage you to check back occasionally.